Overview
This is the Privacy Policy of Preloved Koi. In this document, “we”, “our”, or “us” refers to Preloved Koi. A reference to “you” or “your” is a reference to a user of the website or any of our services.
Introduction
We are committed to protecting your privacy. This Privacy Policy (referred to as the “Policy”) explains how and for what purposes we use the information collected about you via our website. Please read this Policy carefully. By using this website and any services we offer through it, you agree and consent to the collection, use, and processing of your data as described below.
Personal data we collect
When you use the site — particularly when completing a form to list your Koi for sale — we may collect the following personal data:
- Full name
- Email address
- Phone number
- Details about the fish you are selling
- Photos and/or videos of the fish
We may also collect basic technical data such as your IP address and browser type for security and performance monitoring.
How we use your data
We only collect the personal data that is necessary to provide the services described on our website. Specifically, we use your data to:
- Create and publish your Koi listing
- Contact you about your listing or sale if needed
- Respond to general enquiries
- Ensure our website operates securely and efficiently
We do not share, sell, or rent your personal data to third parties for marketing purposes.
Keeping your data secure
We store all submitted data securely using reputable hosting and security practices. However, please be aware:
The transmission of information over the internet is never completely secure. While we take all reasonable precautions, we cannot guarantee the security of information submitted via this website while it is in transit. Any such submission is made at your own risk.
To help protect your data, we recommend closing your browser and logging out of any services when you finish your session — especially on shared or public devices.
Your rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct any inaccuracies in your information
- Request that we stop processing your personal data
Under the UK General Data Protection Regulation (UK GDPR), you are entitled to request a copy of the personal information we hold about you. This can be done by contacting us at: sales@prelovedkoi.co.uk
We may charge a small administration fee of up to £10 to process your request.
How to contact us
If you have any questions or concerns about how we handle your personal data, or if you wish to make a data request, please contact us at: sales@prelovedkoi.co.uk
Changes to this Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. We recommend checking this page occasionally to stay informed about how we’re protecting your data.
Last updated: July 2025